Returns & Exchanges
At Saison, we want you to love your beauty routine; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging and meet our safety standards for skincare and cosmetic returns.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, a pre-paid shipping label will be sent to your email; simply print it out and securely attach it to your return package.
Drop Off Package
Ensure all products are safely padded to prevent breakage and drop your package off at any authorized carrier location.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing